frequently asked questions
If you don't find your answer here, please send us an email at azucarmorena.am@outlook.com.
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How do i place an order?
Head to the "order" page and fill out the form with as much information and detail as possible. We will respond within 72 hours to talk about your order.
After that you you will receive an invoice via email.
Bookings are based on who has paid their invoice, please note that your order is not officially on our books until AFTER your invoice deposit has been paid.
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Final payment is due 3 days prior to the pickup/delivery date, or your order will be canceled.
How Early Should I Place My Order?
You should place your order as early as possible!
We are typically booked 4-6 weeks in advance so we suggest contacting us at least 8 weeks prior to your event date!
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*minimum cupcake and cookie order is one dozen*
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How Much Does A Custom Cake or Cookie Set Cost?
All of our sweet treats are made from scratch, by hand, and in small batches.
An 8" cake could take anywhere from 8-20 hours to complete. Not to mention the time it takes to communicate with you and shop for supplies. Because we work with highly customized desserts, pricing varies greatly. If you'd like a quote, please email us at azucarmorena.am@outlook.com.
Do you offer delivery?
Yes! But since we are a cottage business, deliveries are subject to availability and only offered for orders over $100. Pickups are in the East El Paso area, and they will be arranged after your invoice deposit has been paid.
